Refund Policy

At ledvista.com it is of course possible to exchange or return your order (provided your ordered product does not fall under a legal exception). This can be done within 30 days after receipt of your complete order. Please use the return form you can download at the bottom of this page. Please first send an e-mail to [email protected] if you want to exchange or return, so we are already informed.

You can return the item to:
ledvista.com
Brixtonlaan 2G
1930 Nossegem

Right of withdrawal
You have the right to cancel your order up to 30 days after receipt without giving any reason. After cancellation you have 14 days to return your product. You will be credited for the full order amount including any shipping costs. If you use your right of withdrawal, the product with all accessories and - if reasonably possible - in its original condition and packaging will be returned to ledvista.com. To exercise this right, please contact us at [email protected]. We will then refund the order amount within 14 days after notification of your return provided the product is already received in good order. You must include a completed withdrawal form, which can be downloaded from the bottom of this page.

Conditions
Conditions for returning goods:

If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and - if reasonably possible - in its original condition and packaging.
If you want to return items that you yourself ordered incorrectly, you will have to bear the cost of the return shipment. You will only receive a shipping ticket from us if the product is defective.
 

Return form

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