Shipping Information

Shipping costs 
Belgium:
If your total amount is under €100, you will pay €8 shipping costs. If it is above €100, then shipping is completely free!

Netherlands:
If your total amount is under €100, you will pay €8 shipping costs. If it is above €100, then shipping is completely free!

Shipping time
A large part of our orders are shipped the same day. But on average we apply the following: Ordered today, shipped tomorrow at the latest!*

On the day you receive your shipping confirmation, your package is actually given to the carrier. It is then up to the carrier to deliver the orders. They are usually delivered to your home the next business day. We are not responsible for any delays by the carriers.

If you have not received your package 3 business days after receiving the shipping confirmation, you may contact us at [email protected].

*On business days only. For certain products, shipping also takes a little longer, this is always indicated.

Delivery time
The time of delivery by Bpost or GLS cannot be determined exactly. Parcels can generally be delivered from 8:00 to 20:30. In some cases delivery also takes place on Saturday.

Parcel tracking
When your order leaves our warehouse you will receive an e-mail from us with a Track and Trace number from Bpost or GLS.

Different invoice and delivery address
It is possible to provide us with a different billing address than the first specified delivery address. You do this by entering the delivery address on the first page of the checkout process and on the second page, after indicating your payment method, uncheck "Invoice and shipping address are the same". Then you can add a new address. This address will then be the billing address.